On Friday 19 July 2024 the world awoke to a global IT outage. This was a significant IT incident resulting in a global outage affecting numerous users, but not Zenator customers. The issue was not due to a cyberattack but rather an internal technical fault. This disruption caused widespread service interruptions for companies relying on CrowdStrike’s cybersecurity solutions.
CrowdStrike has since been addressing the problem and working to restore normal operations for all affected clients. The incident highlights the critical nature of reliable IT infrastructure for cybersecurity providers and the widespread impact when such services go down.
For the companies affected by the CrowdStrike outage, this is a single point of failure (SPOF) and for these companies, the consequences have been catastrophic.
Zenator’s resilience during the CrowdStrike outage was not a fluke; by design and by choice, the risk management strategies of our IT infrastructure provider, Precept, and Falcon Global specifically eliminate reliance on a single cybersecurity provider.
We have taken proactive measures to put in place diverse cybersecurity solutions with robust contingency plans to mitigate such vulnerabilities.
See the testimonial below from one of our Zenator customers, Wolter Wielenga, Project Director for AGPC. The company are constructing a gas plant for the ANOH field, about 70km NW of Port Harcourt, Nigeria.
![](https://falconglobal.net/wp-content/uploads/2024/07/Email-WW-to-AM-CrowdStrike-and-Zenator-20240721-300x236.jpg)
It is now evident to the world how a failure in one vendor’s infrastructure can lead to widespread disruptions, impacting business operations, security, and trust. Our customers can have trust and peace of mind that by choosing Zenator, you are assured of proven reliability under pressure.
With Zenator, you are assured of:
- Reliability and Robustness: Zenator’s robust IT infrastructure ensured uninterrupted services while competitors faced disruptions.
- Proactive Measures: Zenator’s proactive risk management and superior system architecture has protected you against such incidents.
- Customer Assurance: We stand by our motto, Performance You Can Trust. By choosing Zenator, we provide you with peace of mind in its proven reliability under pressure.
Falcon Global Ltd and Global Falcon Americas Inc are not related to or in any way connected with the Falcon software operated by CrowdStrike that is widely believed to be the root cause of the global IT outage.
Zenator is produced by Falcon Global Limited.
For further information, contact: mail@globalfalcon.net